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Shipping policy

Affected by Covid-19, there will be some delay on the delivery.

1. Do you ship worldwide?

Yes, We can deliver to most of the not remote countries and cities. In a small number of remote countries and cities, the delivery time will be extended, which may take 30-90 working days or even longer. If your delivery address is relatively remote, we will usually assess whether your delivery time is suitable before delivery and confirm with you whether to cancel the order. Thank you very much for your support and understanding to us.

2. What is the shipping cost?

Free Shipping Over $30

Below $30, we will collect USD9.99 shipping costs.


3. What is the shipping time?
The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 3–5 working days. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 7 and 14 working days to arrive at their destination but can take longer from time to time.

Asking for forgives for any inconvenience
The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Fast Delivery

Free shipping on orders over $30. 1-3 working days for preparation time and 7-15 working days for delivery time.

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Exchanges & Returns

If you are not satisfied with our products, you can contact us for replacement. Contact us: service@masttattoos.com

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1-year Warranty

Mast Tattoos is the authorized distributor of Dragonhawk. We offers a 1-year Warranty for all tattoo machines.

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