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Warranty info

Mast tattoos offers a 1-year Warranty for all tattoo machines.

Mast tattoos product warranty service terms

1. Regarding warranty information
Thanks very much for purchasing and supporting Mast tattoos products. Please contact our customer service: service@masttattoos.com directly when there is a problem with the product you received. We provide a 1-year warranty service for machines and power supplies. The customer team will verify your situation by email. Please provide the order number, product pictures, video when submitting the warranty verification email. These Info can speed up the verification. The audit result will be sent to you by email.

2. Regarding the warranty requirements

For products that are on-artificial damaged, Mast tattoos will provide effective warranty services. We do not provide warranty service in the following situations:
1. The product was seriously damaged due to falling to the ground.
2. The product was soaked in liquid.
3. The product was disassembled and modified privately

3. Regarding exceeding service time situation

Please don’t worry, if the Mast tattoos product you purchased is damaged after 365 days. The Mast tattoos service team will provide paid maintenance product services. Please contact the service team via email: service@masttattoos.com. And please provide the order number and product pictures in the meantime. The service team will notify you of the maintenance cost and logistics cost by email.

 

If you have any questions, concerns, or need recommendations on any product, you can always contact us! You can reach us by email at service@masttattoos.com, or you can reach out to us on social media (Facebook, Twitter, IG, etc). 
You can contact us 24/7 and we normally respond within a few hours and usually no later than 24 hrs. 

Fast Delivery

Free shipping on orders over $30. 1-3 working days for preparation time and 7-15 working days for delivery time.

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Exchanges & Returns

If you are not satisfied with our products, you can contact us for replacement. Contact us: service@masttattoos.com

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1-year Warranty

Mast Tattoos is the authorized distributor of Dragonhawk. We offers a 1-year Warranty for all tattoo machines.

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